The details matter.

Payment & sales tax

Arranging payment

Our gallery payment information lists PayPal, major credit cards, Zelle, Venmo, bank wires, checks, and payment upon pickup. Contact the gallery to confirm the available method and instructions for your purchase. Please do not send payment details through the inquiry form.

Six-month payment plan

The gallery’s payment information also describes an interest-free six-month payment plan with a 20% non-refundable deposit. Please ask us to confirm availability and the full terms before making arrangements.

Sales tax & resale certificates

If you are a tax-exempt buyer, contact the gallery about submitting a resale certificate and verifying your exemption before invoicing. We will confirm the applicable sales tax for your purchase.

Online tax calculations and invoice processing will be confirmed when online shopping launches.

Shipping & insurance

All shipments are prepared and handled in-house, allowing us to oversee the packing and shipping process from start to finish.

Once your order ships, tracking information will be provided by the carrier, along with the estimated delivery date and any applicable signature requirements.

Whenever possible, multiple purchases will be combined to help reduce shipping costs. Combined shipping rates are based on the total weight, dimensions, and destination of the package.

Insurance & signature required

All shipments are fully insured. Depending on the value of the shipment, destination, and carrier requirements, a signature may be required upon delivery.

International shipments

We ship worldwide via UPS or USPS, depending on the destination, package size, and most cost-effective shipping method available.

Returns

All items are 100% guaranteed to be as described in our listing. If your purchase arrives damaged or materially different from the listing description, please contact us promptly so we can work with you to resolve the issue.

Returns are accepted for items that are damaged in transit or not as described. Because artwork is fragile and requires specialized handling and packing, we are unable to accept returns simply because a buyer changes their mind after receiving the artwork.

Please also note that slight variations in color may occur due to differences in computer monitors, mobile devices, lighting, and photography. If color is an important factor in your purchasing decision, we encourage you to contact us before purchasing with any questions or requests for additional photographs.

Damaged items

If your item is damaged during shipping, please contact us immediately upon receipt. We will initiate and manage the claim directly with the shipping carrier so you do not have to handle the claims process yourself.

Please retain all original packaging and packing materials until the matter has been fully resolved, as the carrier may require them for inspection or documentation. We may also request photographs of the damaged item, packaging, and shipping carton.

Depending on availability, damaged artwork will either be replaced or a full refund will be issued once the damage has been documented and the claim process has been completed. If a return is required, we will provide the appropriate return shipping instructions and prepaid shipping label.

If you have any questions regarding our policies, please do not hesitate to contact us.

Terms & artwork details

Ownership & shipping charges

Title to the artwork passes to the buyer once payment has been made in full. Shipping charges are borne by the buyer unless free shipping is expressly offered.

Framed & stretched works

A listing will state if an item is framed or stretched. An included frame is provided free of charge and sold “as is,” even when the frame is new. Custom framing is available for an additional fee; please ask about the options.

In some cases, a stretched work can be removed from its stretcher bars and rolled to reduce shipping costs. Ask about suitability and arrangements before purchasing.

Descriptions, condition & attribution

Deluxe Fine Art acts as an agent for various owners and consignors. We guarantee that each artwork matches its written listing at the time of purchase, including its stated medium, edition, signature, dimensions, and condition. Listings may be updated before purchase; our guarantee applies to the written description provided when you buy the work.

Any authenticity guarantee, its scope, and any limits will be stated explicitly in the individual work’s listing. If a listing describes a work as signed, that signature must be accurately described. A signature description is separate from an independent authentication guarantee; independent authentication is included only when expressly stated for that work.

Read the full listing and ask us about authorship, supporting documentation, and any authenticity guarantee before arranging a purchase.

Your inquiry

When you submit an inquiry, your name, email address, selected interest, and message are processed by our website and Resend to email the gallery and send you a confirmation containing your inquiry. Please do not include payment details or other sensitive information.

Website analytics

With your permission, we use Google Analytics to measure page visits and successful gallery inquiries. Analytics uses cookies and processes browser and device information. We do not send your name, email address, or inquiry message to Analytics. Analytics stays off until you accept it; you can change your choice using “Analytics choices” in the footer.

Read how Google uses information from sites that use its services.

You can also call 561-302-6927 or email sales@deluxefineart.com directly.